Richmond, Kingston &
West London M.E. Group

Citizen's Advice 
Contact Citizen's Advice for advice and support, or with any queries you have. They can advise on money, benefit, housing or employment problems, whether you are facing a crisis or just considering your options.
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Find your nearest Citizen's Advice here. Input your postcode (or town) to find the contact details you need. 

 

In England you can also contact an adviser through Adviceline, CA's their national phone service which connects you to a local Citizens Advice:  0800 144 8848

The Citizen's Advice website also offers a range of advice and online guides for completing forms:​

• Personal Independence Payment (PIP)

• Employment & Support Allowance (ESA)

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Staying in Work
By law you can expect an employer to make reasonable adjustments to enable you to continue working. More information here.
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Online Support
The following websites (click on them below to be taken to them) offer either online or downloadable guides for assisting you in completing forms for benefits:​

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• Disability Rights UK offer factsheets and guides on their website.​​

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• Action for ME produces a range of factsheets about the benefits available, including information on applying and, if necessary, appealing. You can find links to these on their website.​​

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• Advicenow offers guides on its website that are easy-to-read and practical. They explain what you need to know, where you need to go, and what you need to do to solve your problem. 

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• Child Poverty Action Group have useful online information on disputing PIP decisions.

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• Fight Back 4 Justice are a non Profit Community Interest Group offering expert welfare benefit advice, help with advocacy & forms for PIP/ESA/DLA. They also have a Facebook page (its member feedback-lawyer is sometimes inundated with appeals).

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• The DWP has a Personal Independence Payment (PIP) Toolkit, which provides information to individuals and organisations that support PIP and DLA claimants.

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• The DWP has a Universal Credit Toolkit, which contains information about Universal Credit and the changes it brings.

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Local Support 
The following providers of local support may be helpful to you (simply click on the one you want to head to their own website):
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• Richmond AID provides a Benefits Advice Service designed to help disabled people and people with long-term or terminal conditions with getting their benefit entitlements. The Benefits Service is a free service for people receiving or applying for disability benefits in the London Borough of Richmond upon Thames. This project is funded by Richmond upon Thames Council and enables us to assist people with benefit reviews so that people receive all the benefits they are entitled to and help with form filling. We can meet people face to face, arrange for telephone consultations or carry out home visits.

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• AgeUK (Surrey) is an independent local charity providing services across the whole of the county to help people aged 50+ make the most of their life.​